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The Team-based Approach to Patient Care in Obstetrics & Gynecology

In This Video

  • Massachusetts General Hospital's unique model in the Department of Obstetrics and Gynecology means all physicians are part of the same practice, enabling gynecologists to triage referrals to the appropriate subspecialist
  • Team-based care means that when a patient is seen in the gynecologic unit, they're not only a patient of the physician they see, but also of the nurse, medical assistant and other staff on the team
  • This team-based approach benefits patients because of the continuous care and communication they receive

In this video, Carey York-Best, MD, a gynecologic surgeon in the Department of Obstetrics and Gynecology at the Massachusetts General Hospital and division director of Benign Gynecology and Obstetrics, discusses the department's unique approach to team-based care that enables them to provide continuous care to their patients.

Mass General Obstetrics and Gynecology Department as a whole has a very unique blend of personalized physician and nursing attached to the patients as well as providing state-of-the-art, world-class care. Our patients feel the benefit of putting the patient first and centering patient care around the needs and expectations of our patients while knowing that the providers are very experienced and very up-to-date with all the most current treatments.

Mass General has a very special model in our Obstetric and Gynecologic unit where all physicians are part of the same practice. This enables specialist gynecologists to triage appropriate referrals to the subspecialist within our division. In an effort to really improve patient communication and satisfaction we have established a team-based approach.

By team-based care, we mean that when a patient is seen in our gynecologic unit, they're not only a patient of the physician they see, but also the nurse and the medical assistant who works within that team. This really benefits the patient because then when they have questions or problems at a later date they can call the practice and the nurse will be able to get back to them in a very timely fashion, be aware and familiar with some of the issues that that patient might have had in the past and be able to directly contact the physician and get back to the patient in a very timely fashion. This enables us to provide continuous care to our patients even when the individual practitioner might not be on site.

Visit the Department of OB/GYN at Mass General

Refer a patient to the Department of OB/GYN at Mass General

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